After a year of releasing products to the consumer finance market, VietCredit met and and honoured our first customer owning the VietCredit loan card.

In 29/05/2018, The emergence of the first VietCredit loan card had became attractive on the consumer finance martket due to its outstanding features and services offered to customers.

As a “newbie” when entering the consumer finance market that was very active with so many reknown existing companies but with the rigorous market research and careful investment, VietCredit made a special loan card, including particular features and convinced thousands of customers, even those with the wrong awareness of method of unsecured loan.

In order to create “perfect” cards for thousand customers and continously improve the customer experience with the product, the board of directors, expert teams

As well as all staff members worked hard to create a system of opeating, consulting and supporting customers which is very professional, rapid and dedicated.

As a result, after one year of implementing the loan card, VietCredit has gained certain successes, reasuring the right direction of digitalizing strategy and developing financial products on a hi-tech platform as set out from the first day.

Moreover, on the one-year anniversary, VietCredit’s representative met and thanked the first customer who owned VietCredit loan card-Mrs. T Yen. During this meeting, Vietcredit presented her with a grateful gift as a voucher of 2 million VND and a valuable gift of VietCredit brand.

And especially, Mr Yen is not only the first customer but also one of the loyal ones of VietCredit during the past time with good payment history.

Talking to VietCredit’s representaive, Mr Yen “revealed” the reason why she believed in using VietCredit card, although at that time she also knew many other finance companies, that is because she was first impressed with the “luxurious” loan card without having to pay any fees during the period of using, also it was so convinient for her to withdraw money at many nearby ATMs quickly and safely. Moreover, when using VietCredit card, she could flexibly pay for the loan at any time without waiting for the period as set by many other companies, also the interest is only calculated on the number of actual days she used money, so she did not have to pay more fees for extra interest. Even when she wanted to pay all the whole debt soon, VietCredit did not charge any fee for early payment.  

Sharing more about experiencing the products, Mr Yen affirmed that VietCredit has became a source of backup cash to her, it makes her feel more secure and comfortable with her daily household expenses. Especially, it alleviates the stress of delayed wages or additional and ugent expenses.

When being asked about what the most striking feature of VietCredit loan card which she wants to introduce to friends and relatives, Mr Yen emphasized the interest rate because as a matter of fact, borrowers care very much about how interest is made to predict the ability to pay the debt. For her, VietCredit’s method of calculating interest is easy to understand so that she could calculate the exact amount she had to pay and actively planned for payment or final settlement.

About the service in general, Mr Yen was completely satisfied with enthusiastic advice, clear and transparent information made by consultant team and she also appreciated the professionalism and prestige of VietCredit.

The sincere sharing from the customer has affirmed VietCredit’s responsibility and efforts in a year in bussiness, maintaining the trust of the customers. That is a driving force for VietCredit to continue to develop in the future, toward the leading position in consumer finance sector and positioning VietCredit brand as a first choice of Vietnamese when there is a demand of borrowing.

The next journey still has many challenges, but with presistence and enthusiasm, all VietCredit staffs are ready to conquer the goals, overcome the challenges, continously create and improve ourselves to make million customers have our loan card and help people with subprime loan under the standard of banks can have access to these lending services mananged by the State Bank, and together with our society contribute to prevent the black credit.